When you need transport goods within Australia, you want to ensure that you are working with a professional and reliable company who will take care of your goods.

What is their customer satisfaction record?
By comparing other experiences, you'll soon have a good idea about the level of service to expect and receive.

Does the transport company have an office in your destination market and do the offices have the ability to communicate with each other online?
For efficiency, you want to know that there is both communication and co-operation at both ends of the transaction.

Do they have warehouse facilities, if you need warehousing?
For storage purposes, this could be a crucial factor in your selection process.

Does the freight forwarder have insurance to cover your needs?
Not only is having insurance important, but understanding the terms and conditions that surround the policy.

Transporting dangerous goods and materials
Be aware of the safety requirements around shipping of dangerous goods. You want to ensure that the goods that are being shipped are handled correctly and will be not subject to any compromising situations. The title of Dangerous Goods has been set out by the UN and includes the following:

  • Explosives 
  • Gases
  • Flammable liquids 
  • Flammable solids 
  • Radioactive material 
  • Toxic and infectious substances 
  • Oxidising substances 
  • Miscellaneous dangerous goods and corrosives

Shipping of these goods can be legally carried out only by firms that have received special certification. This enforcement ensures the safe handling as well as ensuring that they correctly packed, marked, labeled and documented.

It is not always easy to know can be shipped and what needs special consideration. Everyday items such as matches, lighters, oxygen tanks, chemical cleaners, pepper sprays, wet cell batteries, poison and dry ice fall under the Dangerous Goods category. These items maybe be lifted as cargo but are subject to special rules.
It is important to note that there is an extensive list of dangerous or hazardous goods, so it is always advisable to check and query the products' status.

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